Find your questions here
How do I schedule an appointment?
I'm a prospective home buyer and interested in the waterproofing inspection. What does this entail?
We carefully examine all exterior surfaces from foundation to rooftop to ensure your home is waterproofed. We still encourage you to definitely get your home inspected by typical home inspectors and engineers, but our inspection alerts you to the things those guys won’t even mention.
I'm a prospective home buyer and interested in the waterproofing inspection. What does it cost?
It’s complimentary because we want you to get started on the right foot as a home buyer.
How can I pay?
We accept all major credit/debit cards, cash, or checks.
When do I pay for the work to be performed?
Upon completion of the job.
Why do you charge for a consultation?
We will provide you with a lot of useful information and recommendations along with a written report. If you choose to have work done or scheduled that day, then the consultation fee will be applied toward the actual bill.
How much does it cost to have work done without a coupon?
We charge as per bid; however, the typical rate without a coupon is $100 per man hour. Materials are not included in this cost.
I paid for 4 hours worth of work, why did the crew leave after only 1 hour?
We charge per man hour, so there were 4 men on the job.
The coupon I purchased has a expiration date, can I use it after the said date?
Yes, you can. We won’t make a big deal about something like that!
Can I purchase a coupon for someone else?
Yes. As long as this is communicated to us.
Do I need to be at home while the work is being done?
Most of our work is performed on the exterior; however, if work is to be done on the interior we will let you know at the time of consultation. So most often no, but this is as per bid.
How can bricks make my window leak?
Water gets in behind cracks in the brick and works its way to the interior creating a window leak.
How can a second story window leak contribute to a first story window leak?
Gravity acts upon the original source of the leak and exits down below.
Why hire Leak Trackers over a handyman/painter who may caulk my windows or leaks for cheaper?
You wouldn’t want to hire a novice to do a professional’s job because you will get what you pay for. We specialize in product and application to make the job worth the money and back it up with a 2-5 year warranty. We have the right product and the right installation process.
Can you match my brick mortar?
We can indeed- in fact our product is better than mortar because it won’t crack back out and will match perfectly.
How long will the material actually last?
We give a 2-5 year warranty, but a 25 year or longer anticipation of material life.
What exactly does the warranty cover?
The surfaces affected by our labor and our materials. The best part about our warranty though is- you’ll never have to use it because we do the job right the first time!
Are you bonded or insured?
No, because our trade doesn’t require this; however, we are licensed to perform work.